A house cleaning service can be a blessing in your life. Keeping your home clean and ready for company, you can enjoy the benefits of a home that is tidy and welcoming. It will be easier for you to relax after a long day, and you will look forward to having friends stop by. Hiring the right company is essential to protect your property and ensure that you enjoy quality services. Here are some tips to help you choose the most reliable cleaning service available.
Flat Rates Save Money
Some companies charge by the hour, but flat rates are better. The problem with hourly rates is that you could wind up paying extra if the cleaner is feeling tired that day. It’s the easiest way to avoid unpleasant surprises when you are handed the bill, and it ensures that the crew will work as efficiently as possible.
Some agencies price services by the hour, so they can offer you with customized plans that will suit your needs. They should still be able to tell you how long a given service will take. This way, you can plan your finances accordingly while still customizing your services. Provided they can give you a solid estimate of how many hours you will be charged for a given service, they are a good choice.
Look for Professionals
You can save money by going with a private individual, but it is a risky venture. If you hire an individual, then you could find yourself in a sticky situation regarding taxes. You may express that they should cover their own taxes, but you could still wind up being liable if they fail to pay them.
Individuals are not always insured and bonded, so you could wind up footing the bill if they become injured while cleaning your property. You will also have limited recourse if items disappear from your home or are broken. When you hire a professional agency, they will handle the taxes and insurance. It is a small price to pay for the added protection they offer.
You Get What You Pay For
It’s been said millions of times that you get what you pay for. This has been true ever since cavemen bartered for items. One company may offer lower prices, but they are still too expensive if the services are substandard.
Companies offering services that are significantly less expensive than industry average could be doing something unethical or even illegal. They could be using substandard equipment, inferior supplies or taking advantage of their workers. It might be that they just aren’t experienced, and you will ultimately be the one who pays for that lack of experience. The savings isn’t worth it if they ruin your wood floors with the wrong equipment or discolor your beautiful stone counters.
Bonded and Insured is Non-Negotiable
When a company is insured, it means that they are carrying insurance on their employees. If someone slips on a freshly mopped floor, you won’t be left paying for his or her hospital bills. If the company is not insured, then you could wind up paying if a cleaning team is injured while working anywhere on your property. The best way to avoid lawsuits is to invest in cleaning companies that provide their own insurance.
Bonding is also important for your protection. When a cleaning company is bonded, they have money set aside with a bonding company to cover claims against them by clients. This means that you are protected if a cleaning crew accidentally breaks or damages something inside your home. Without bonding, you could be the one covering the damage if your floor is scratched or a ceramic tile is cracked while they are cleaning.
When it comes to your home or business, the importance of hiring a professional cleaning company cannot be overstated. Protect your family and your home by choosing a bonded and insured company. When they are insured, you won’t have to worry about lawsuits over an injury. The bonding is to protect your assets and property. The services may cost a little more, but you will enjoy a cleaner home and the security of knowing that you are covered if something goes wrong.
Safe Cleaning Supplies are an Option
If you don’t have pets or children, then you might not mind if the company comes in with harsh chemicals. However, it’s always nice to have the option choosing green cleaning supplies. Look for a cleaning company that at least gives you the choice. You will feel better about having the crew come and clean your home when they are using environmentally friendly cleaners that won’t cause harm to your family.
Satisfaction Guarantees are Important
A cleaning service is an investment in your home, and you want to be sure that they will complete the work to your satisfaction. Look for guarantees on their work. The guarantee doesn’t have to involve a full refund of fees, but the company should be willing to return and address any problems in a timely manner. Even the best cleaning service may have times when a client is a little dissatisfied. The mark of greatness is that the company is willing to correct the issue and make sure the customer is happy.
Look for Cleaners that Supply Their Own Equipment
The best cleaning companies bring their own tools, equipment and cleaners. Even if you don’t mind supplying these items, you are opening yourself up for a liability if you do. It also adds another expense to your household. Choose companies that bring their own cleaning supplies so you will have one less thing to worry about.
Low Turnover for Stability
Ask the cleaning company about their turnover rates. Ideally, you would like to have the same cleaners in your home whenever possible. As they become familiar with your property, they will work more efficiently. It’s more comfortable and effective. This is going to be hard to accomplish if the company you choose has a high turnover. A high turnover rate is also a sign that the company is poorly managed or is doing something wrong.
Avoid Long-Term Contract Requirements
Long-term contracts benefit the cleaning company, not you. Look for agencies that don’t ask for contracts from their customers. They will provide you with high quality services to ensure that you keep coming back. They will be more dedicated to your satisfaction, and that benefits you. However, if you are happy with a service, then you might want to ask about a discount in exchange for a long-term contract. This benefits both parties.
Flexible Scheduling is Important
There may be times when you need to reschedule a cleaning appointment. Look for an agency that will work with you. Industry standard is 24 hours notice to reschedule. Avoid companies with rigid policies regarding this and look for agencies that will work with you. Look for agencies that can clean on nights or weekends when it’s more convenient for you.
Careful Screening is Important
A company that is bonded has a vested interest in hiring honest, qualified people. They will take the time to do background checks and carefully screen all employees before allowing them to visit your home or business. In addition to making sure a company is bonded, ask them about their screening requirements.
Communications and Contact
You should have several ways to get in touch with your cleaning company. Clear communication can help you avoid problems with your service. A single person can be hard to get a hold of, but a team of professionals will usually have someone available to speak with you. Look for companies that offer after-hours customer service in case you have questions or concerns.
Hiring a reputable professional company will require a little research on your part. Confirm that any company is bonded and insured to protect your home and family. Ask about their scheduling, screening practices and commitment to customer service. Look for guarantees and ensure that you can get in touch with someone if you have a question or concern. If you are looking for services in the greater New York City area, visit www.1stclasscleaningnyc.com to discover how they are more than qualified to be your cleaning team.
If you have concerns, please contact us and let us know.